1.
Research
Who buys your product? What's their journey like? How can we boost your customers LTV? All this, plus we research your competitors and what really matters to their audience.
2.
Customer journey mapping
This is where form a customer journey based on what we learn from our research. This journey will aim to smooth out any friction your customer has!
3.
Touch point creation
To get a customer back, we need to expose them to your brand about 7 times. This is why we use our researched platforms to create an omni presence.
4.
check-up
Our plan goes through a 3-4 week testing phase to gather data, create insights, and to make create formulas to use for scaling. We also use this data to establish KPI's to aim for every month.
